Personal Data Protection Policy as of 25.5.2018
The company the italians wine food a.s., which operates the website www.theitalians.cz, considers the protection and confidentiality of your data to be very important. We process and use your personal data in accordance with both the provisions of Czech legal regulations (Act on Personal Data Protection No. 101/2000 Coll.) and European legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council).
PERSONAL DATA CONTROLLER
The personal data controller within the meaning of national and European legislation is:
the italians wine food a.s.
Strakonická 1353/3
150 00 Prague 5
ID: 27221199 VAT ID: CZ27221199
If you have any questions regarding the processing and protection of your personal data, you can contact us by email at: info@theitalians.cz
PURPOSES, LEGAL TITLES AND DURATION OF PERSONAL DATA PROCESSING
If you order goods on the e-shop retail.theitalians.cz, we will process your personal data for the purpose of processing your order (sending the ordered goods, making payments, invoicing or complaints), based on the legal title of contract performance. Without processing your personal data, we will not be able to process your order.
For these purposes, we process the following personal data: name, surname, delivery and billing address, phone number, email address.
We process personal data obtained in this way for the period required by Act No. 235/2004 Coll., on Value Added Tax, § 35, paragraph 2, as amended.
If you are a customer of the e-shop retail.theitalians.cz, i.e. you have completed an order, we process your personal data for marketing purposes of the company the italians wine food a.s., i.e. mainly for the purpose of offering other goods from the e-shop retail.theitalians.cz, based on the legal title of legitimate interest of the controller.
For these purposes, we process the following personal data: email address, name and surname, shopping habits data.
We process these personal data for the duration of the business cooperation, but no longer than 3 years after its termination.
If you have voluntarily given us consent to receive commercial communications, we process your personal data for marketing purposes of the company the italians wine food a.s., i.e. mainly for the purpose of offering goods from the e-shop retail.theitalians.cz, sending information about organized events, etc., based on the legal title of consent.
For these purposes, we process the following personal data: name, surname, email address, phone.
You can unsubscribe from receiving emails at any time either within the commercial communication or by sending an email with an unsubscribe request to info@theitalians.cz
If you write to us via the contact form or to a specific email address, we do not process your personal data further and use it only for the purpose of handling your inquiries, comments, or suggestions.
If you choose one of our branches as a place for personal pickup of your order, your movement in our premises is monitored by a camera system for the purpose of property protection and personal safety. The record is kept for 14 days.
TRANSFER OF PERSONAL DATA
All personal data obtained from customers we use exclusively for internal needs of the company, protect them from misuse and do not provide them to third parties without prior notice or your consent.
Exceptions are external companies that provide us with support services (e.g., transport, payment processing, or development of the e-shop retail.theitalians.cz) and state authorities. We may or must provide your personal data to these companies in the minimal extent necessary for smooth order processing or the functioning and improvement of the shopping process.
These activities include in particular:
- for the purpose of paying for the order online (credit card, button, transfer), we provide personal data to the service provider for payment processing
- for the purpose of delivering goods, we provide your personal data to contracted carriers
- for the purpose of reserving seats in our restaurant, we provide information to the reservation system service provider
- for the purpose of developing and managing the e-shops eshop.theitalians.cz and retail.theitalians.cz and their purchasing process, external developers have access to your personal data
- if necessary for the investigation of illegal use of our services or for the purpose of court proceedings, data may be provided to crime investigation authorities.
For all these service providers, we contractually require them to process your personal data in accordance with personal data protection conditions and applicable legislation.
PROFILING
When purchasing on the e-shop retail.theitalians.cz, we process information about our customers' purchasing behavior, based on which their preferences can be identified and future behavior estimated. This processing is carried out exclusively automatically and does not affect our customers' rights in any way. Based on the fact that the algorithm automatically evaluates customer behavior on the website, we create a personalized offer of goods.
COOKIES
Cookies are small text files that are stored on your device (computer, mobile device, or other device that allows access to the Internet) through which you use the e-shop retail.theitalians.cz, and if you do not delete them after leaving our site, they are again used during your next visits. We use cookies to improve the functionality of our sites and simplify your next visit, especially for these activities:
- saving preferences and settings that allow our website to function properly,
- login and authentication. If you do not want to keep logging in and out, cookies allow you not to,
- security. We use cookies to detect fraud and misuse of our website,
- analytics. We collect data using cookies for our analytical tools,
- marketing. We use cookies to evaluate our marketing campaigns or to reach customers,
- social networks. You can share some content from our site with your friends.
Despite the above, we are unable to identify you as a specific individual based on cookies.
HOW TO REFUSE THE USE OF COOKIES?
You can easily delete cookies from your computer or other device using your browser. Instructions on how to handle and delete cookies can be found in the "Help" section of your browser. In such a case, however, it is possible that some parts of our site will not display correctly, browsing will be more complicated for you, and the offer of products matching your needs will not be displayed.
If you use our site without changing your settings, we will consider it as consent to use cookies on our site.
WEBSITE ANALYTICAL TOOLS
Statistical data
If you use our website, we collect statistical data about your activity, which we use to improve our services.
Google Analytics
A service that allows the analysis of our e-shop. It is from Google Inc. (“Google”). Information generated while using our website is transferred to Google servers, where it is subsequently stored. Google uses this information to analyze user behavior on our site and provides us with this analysis.
YOUR RIGHTS
Your natural right is to receive information about your data that we process about you. You also have the right to correct or block incorrect or outdated data, the right to restrict processing, and the right to object to processing. In certain cases, you have the right to erasure. Furthermore, we are obliged to transfer your personal data to a personal data controller/processor of your choice upon your request.
If you believe that we are not handling your data adequately and according to legal standards, you have the option to file a complaint with the supervisory authority, which is the Office for Personal Data Protection.
If you want to ask anything regarding the processing of your personal data, please contact us at the email info@theitalians.cz